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Overview:
St. Louis County, MO, the largest in the state, operates a fleet requiring consistent cleaning and accurate tracking across operations.
Before partnering with Rynse, the County relied on a single wash location, requiring drivers to travel 20 minutes out of their way for routine cleaning.
Now, with 48 wash locations across the county, drivers can wash vehicles closer to where they already operate—reducing travel time, cutting costs, and keeping vehicles on the road.
“Before, we had one location to wash vehicles, which was a 20-minute drive away. Now, there are several car washes nearby, some as short as a 5-minute drive.”
— Tiffony Porter, St. Louis County Dept Transportation
Challenges:
Before partnering with Rynse, limited access created operational and cost challenges:
- Time lost to travel: 20-minute trips for each wash
- Higher fuel and labor costs: Time and mileage added up across the fleet
- Limited flexibility: Only one location for all vehicles
- Higher per-wash pricing: $20+ per vehicle
“The biggest deciding factor in partnering with Rynse was gaining access to more wash locations.”
— Tiffony Porter, St. Louis County Dept Transportation
Solutions:
With Rynse, St. Louis County gained access to an expanded network of wash providers.
The fleet now has access to 48 wash locations across the county, allowing drivers to choose convenient locations along their routes.
With Rynse, the County benefits from:
- 48 local wash locations for improved driver convenience
- Simple procurement through Sourcewell
- Automatic tracking of every wash by vehicle
- Centralized billing with one clear, itemized invoice
- Custom spend controls to stay on budget and monitor fraud
Drivers adapted easily to using Rynse:
“My staff hasn’t had any issues using the local washes with the new system—it’s working well for us.”
— Tiffony Porter, St. Louis County Dept Transportation
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The Impact:
✅ Expanded access: From 1 location to 48 across the county
✅ Reduced travel time: Drivers stay on-route, spending less time driving to wash locations
✅ Lower costs: Reduced from $20+ to as low as $12 per wash
✅ Improved visibility: Every wash tracked by vehicle, location, and cost
“This contract is much better than the contract we had previously. Before, [our wash cost] was $20+ per vehicle, and now it can be as low as $12 per vehicle.”
— Tiffony Porter, St. Louis County Dept Transportation
Driver Experience:
Drivers noticed the difference in convenience and efficiency:
“Drivers are enjoying it… more locations mean a quicker drive, so they don’t have to wait as long. They can get more vehicles cleaned in a shorter period of time.”
— Tiffony Porter, St. Louis County Dept Transportation
Looking Ahead:
With expanded access and improved tracking in place, St. Louis County is ready to maintain consistent vehicle cleanliness while controlling costs and reducing operational friction.
As needs evolve, the flexibility of Rynse’s network allows the fleet to continue scaling without adding administrative burden.
About St. Louis County, MO:
Located in eastern Missouri, St. Louis County is the largest county in the state and surrounds the independent City of St. Louis. The County spans more than 500 square miles and serves nearly 1 million residents, supporting a wide range of public services through its fleet operations.
About Rynse:
Rynse connects fleets to thousands of car wash locations nationwide, making it easy to access more washes in your organization’s area at a lower cost. Built to support Class 1–8 vehicles and equipment, Rynse helps fleets save on brick-and-mortar and mobile washes. More nearby locations mean less travel time, lower fuel use, and reduced vehicle downtime.
“It’s easy. Each vehicle is tracked separately in transactions, history, etc., so we can keep track of everything.”
— Tiffony Porter, St. Louis County Dept Transportation
Rynse Team
